Leases, tenants, repairs, rent. Handled.
Five AI desks — front desk, contracts, concierge, work orders, collections — built around your portfolio and run by us every day. No software to learn, no seats to license. You watch occupancy and rent collected, not dashboards.
Every call, text and email. 24/7.
Leases read, dated, renewed on time.
Tenant questions, handled by your rules.
One queue, triaged, chased to close-out.
The rent cycle, run on schedule.
Most PM companies run on phone tag.
Your team is good. The system around them is a phone, an inbox, a spreadsheet and memory. Every door you add stretches it a little further, until the after-hours call is the one that costs you a tenant.
One call. Two mornings.
Same tenant, same furnace, same night. The only difference is whether anything happens before nine the next morning — and who has to be awake for it.
Tenant calls. No heat.
The furnace is out, after hours. The call rings the AI front desk in your company's name, not a voicemail box.
Front desk answers.
Asks the questions that establish severity — any heat at all, anyone at risk, any smell of gas — and opens the ticket.
On-call vendor dispatched.
Your heating vendor for that property, within the spend limit you set. Nobody on your team is paged.
Tenant texted an ETA.
One message with the vendor's name and arrival window. The tenant knows someone is coming, and when.
Manager opens one closed ticket.
Call transcript, vendor invoice, close-out photo. Nothing to chase, nothing to apologise for.
Call goes to voicemail.
No one is on the line. No one is paged. The tenant leaves a message and waits.
Overnight. No heat, no answer.
Nothing happens because nothing can. The message sits in a box until someone arrives and thinks to check it.
Callback. If someone checks the box.
Then a vendor call, then a ticket typed by hand, then an owner asking why — maybe. The rule runs off the edge because nobody knows when it closes.
Five jobs your office does every day. Five desks that do them without stopping.
Each one is built on your rules, your vendors and your lease templates. You keep the PM software you already use. Take all five or start with the two that hurt most.
AI Front Desk
Answers every call, text and email in your company's name, around the clock — and knows which ones need to reach a person right now.
Contract Management
Reads every lease, addendum and vendor agreement, extracts the dates and terms, and works the renewal calendar so offers go out on time.
Concierge
Handles the tenant questions that aren't emergencies — move-in logistics, parking, packages, amenity bookings, "how do I" — using your policies, not generic ones.
Work Orders
Turns every maintenance request into a triaged ticket, matches it to the right vendor, schedules access with the tenant and chases it to close-out.
Payment Collections
Runs the rent cycle: reminders before the due date, payment links, late notices in your legal sequence, and a clean daily list of who still owes.
Every request, from any channel, becomes one ticket.
Requests arrive five ways and leave three. Everything in between is a single queue the AI works and a named person owns — so nothing gets done twice, and nothing gets done never.
Initial estimates from our first deployment. One live system at one property management company, reported as measured — not an average across a client base, not a projection.
Built. Measured. Run.
The same three commitments behind every system we ship, written for a property management office.
Built
We map your portfolio, your vendors, your lease templates and your escalation rules, then build the five desks. You keep the PM software you already use. Live in weeks, not on a roadmap.
- Your voice, your policies, your notice sequence
- Vendors, spend limits and on-call rota loaded
- Setup is on us, and it is painless
Measured
Four numbers, every month: response time, work-order close-out, on-time rent and renewal rate. If a desk isn't moving one of them, we change the desk.
- One monthly report, numbers first
- Every AI decision logged and reviewable
- Baseline taken before launch, so the delta is real
Run
We operate it daily — tuning scripts, reviewing edge cases, adding vendors, adjusting the collections cadence. You don't manage the AI. We do.
- A named operator who knows your portfolio
- Misses reviewed weekly and fixed
- You watch occupancy and collections, not dashboards
You're early, not late.
Nearly everyone in property management has bought an AI tool. Almost no one has a process that runs on it.
Industry surveys put AI adoption among property management companies at roughly 20% a year ago and 58% today — yet only about 8% report having fully automated even one process. The gap between "we use AI" and "the rent came in without anyone chasing it" is where the next few years of this industry get decided, and it is still wide open.
The companies that close it first will run more doors per employee and answer tenants faster than anyone competing for the same owners. The risk isn't moving too soon. It's being the office that still returns calls the next morning.
Figures from industry surveys of property management operators, rounded.
You can license the tool. You can't license the running of it.
There is good property-management AI software on the market, and some of it we'll happily connect to. The problem was never the software. It's that a login arrives and the work of making it run lands on the same team that was already short on hours.
Software companies are good at software. We're good at the part that comes after the purchase.
Where a licensed tool already does one of these jobs well for you, we keep it and operate around it. We aren't selling a replacement for your stack. We're selling the fact that, from launch day, someone other than your office manager is responsible for making the whole thing work.
The questions a careful operator asks.
The ones our first client asked. Answered the way we answered them.
Does this replace the property management software we already run?
No. You keep the property management software you already run. Leases, ledgers and work orders stay there. We set our software up for you — that part is painless. Direct APIs into your system of record are on the roadmap; they are not how it works today.
What happens to my staff?
They stop doing phone tag. In our first deployment nobody was replaced — the same team handled the portfolio with the repetitive load taken off and spent their day on the calls that need judgment: a difficult tenant, an owner decision, a vendor dispute.
If your plan is to grow without hiring, this is built for that. If your plan is to reduce headcount, say so early and we'll design to it. We won't pretend the decision isn't yours.
How fast can we launch?
The front desk and the work-order desk go live first — weeks, not months, because they run on rules you already have. Contract management and collections follow once we've mapped your lease templates and your legal notice sequence. That's the part we won't rush, because getting a late notice wrong is expensive. A full five-desk deployment is measured in a quarter, not a year.
What if the AI gets something wrong?
It will, occasionally, and the system is designed so that's survivable. Anything with legal or financial weight — a late notice, a lease term, a vendor job over your spend limit — is drafted by the AI and approved by a person before it goes out. Everything else is logged, reviewable and hands off to a human the moment confidence drops or a tenant asks for one.
We review the misses every week and change the desk so they don't repeat. That review is part of what "run" means, and it's ours to do, not yours.
Find out what 15% looks like on your portfolio.
Thirty minutes. Bring your door count and the part of the month you dread. We'll show you which desk pays for the rest, and tell you honestly if it doesn't.